Privacy Policy

At Waste Removal London, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services. By engaging with our website or booking our services, you consent to the practices described in this policy.

Information We Collect

When you contact us or use our services, we may collect personal information such as your name, email address, phone number, and service address. If you make a payment, we may also collect transaction details necessary to complete the booking. In addition, we may gather information about your use of our website, including IP address, browser type, and activity patterns, through standard analytics tools.

How We Use Your Information?

We use the information collected to provide and improve our waste removal services. This includes managing bookings, confirming appointments, processing payments, and maintaining accurate service records. We may also use your details to communicate with you about your booking, respond to enquiries, and send updates about our services. Where required by law, we may process your information for compliance and regulatory purposes, such as waste transfer documentation.

Data Storage and Security

Your personal information is stored securely and is only accessible to authorised personnel. We implement technical and organisational measures to prevent unauthorised access, alteration, or disclosure of your data. While we take reasonable precautions, no online transmission or storage system can be guaranteed as completely secure, and you accept this risk when providing your information.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share necessary details with trusted partners such as payment processors, IT service providers, or licensed waste facilities, solely for the purpose of delivering our services. Where required by law or regulatory bodies, we may disclose your information to comply with legal obligations.

Cookies and Website Tracking

Our website may use cookies and tracking technologies to enhance user experience, analyse traffic, and personalise content. Cookies are small files stored on your device that help us understand how visitors interact with our site. You can manage or disable cookies in your browser settings, though this may affect website functionality.

Your Data Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have rights regarding your personal data. These include the right to access, correct, or request deletion of your information. You may also object to certain types of processing or request that your data be transferred to another provider. To exercise your rights, please contact us using the details below.

Data Retention

We will retain your personal information only for as long as necessary to provide our services and meet legal obligations. Once data is no longer required, it will be securely deleted or anonymised.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Any updates will be published on our website with the revised effective date, and continued use of our services indicates acceptance of these changes.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Waste Removal London
Email: office@wasteremovalnearme.co.uk